Upon ordering Scarpa Egypt product(s) via the Website, we collect and duly process the following personal data: the personal data of the Website user, the ordered product(s), product type and quantity, the order date and status as well as any customer-service inquiries related thereto. The collected personal data (“User’s Data”) shall be internally processed in order for Scarpa Egypt to be able to meet its contractual obligations, dispatch orders, comply with its legal commitments, respond to litigation proceedings justifying its position, exercise its legal entitlements and for marketing materials. This shall only be to the extent permissible by the competent law.

Scarpa Egypt, hereby undertakes to collect, process, and exploit the User’s Data in accordance with the provisions stipulated under thse Data Protection Law No. 151 of the year 2020.

Scarpa Egypt reserves the right to make amendments to the privacy policy, it’s advised to always stay updated with the latest privacy policy.

Collecting your data

As part of your registration on or use of the Site, you will be asked to provide us with certain personal information, such as your name, shipping address, email address and/or telephone number and other similar information as well as some additional information about you such as your date of birth or other identifying information.

Additionally, in order for us to verify your identity, we may need to request from you valid proof of identification (e.g. in the form of a copy of your passport, resident’s visa or permit, national ID card and/or driver’s license).

We will also need to collect selected financial information from you, such as your credit card and/or bank account details.

You will need to input this financial information into the “My Account” section of the Site.

We use this financial information for billing purposes and for the fulfilment of your orders.

Following your registration on the Site, you should not post any personal information (including any financial information) anywhere on the Site other than on the My Account section of the Site.

Our use to your personal information

We use your personal information to provide services and customer support to you; to measure and improve our services to you; to prevent illegal activities and implement our user agreement with you (“User Agreement”); troubleshoot problems; collect fees; provide you with promotional emails and verify information you give us with third parties. For example, we may share some of the personal information you give us with banks or credit card authorization, processing and verification services or with third parties for fraud screening purposes.

Though we make every effort to preserve your privacy, we may need to disclose your personal information to law enforcement agencies, government agencies or other third parties where we are compelled so to do by court order or similar legal procedure; where we are required to disclose your personal information to comply with law; where we are cooperating with an ongoing law enforcement investigation or where we have a good faith belief that our disclosure of your personal information is necessary to prevent physical harm or financial loss, to report suspected illegal activity or to investigate a possible violation of our User Agreement and other agreements; or protect the rights, property, or safety of Souq, our users or others.

We do not sell or rent any of your personal information to third parties in the normal course of doing business and will only share your personal information with third parties in accordance with this privacy policy.

By registering on or using the Site, you give us your express consent to receive promotional emails about our services and emails announcing changes to, and new features on, the Site. If, at any time, you decide that you do not wish to receive any such emails, you can opt out of receiving such emails by clicking on the link at the bottom of any of the emails or by going to the My Account section of the Site.

Cookies

Like many websites, the Site uses ‘cookie’ technology (small computer files placed on your computer’s hard drive). When you go to particular website pages on the Site, the cookie identifies your browser with a unique, random number.

The cookies we use do not reveal any personal information about you. Cookies help us improve your experience of the Site and also help us understand which parts of the Site are the most popular. You are always free to decline our cookies if your browser permits, although doing so may interfere with your use of the Site.

Protecting your personal information

All personal information is encrypted. However, the Internet is not a secure medium and we cannot guarantee the privacy of your personal information.

You must enter your username and password each time you want to access your account or make transactions on the Site.

Choose your password carefully using unique numbers, letters and special characters.

Never share your username and password with anyone.

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